Benoa Swim

RM Product Jade

$10
RM Product - Jade

SIZE GUIDE 

Here's our general size guide.  We don't allow exchanges or returns, so if you still aren't sure don't be afraid to contact us!

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SHIPPING, RETURNS AND EXCHANGES

WHAT IS OUR RETURN POLICY?

A request for an exchange/return must be submitted within 10 days of receiving your order, via Email or Direct Messaging on Instagram.

We do not offer refunds. We only offer exchanges for different sizes!

IMPORTANT: The items must be in original condition with the original packaging and ALL tags attached ( Bikini Liner included ). Any items that appear to have been worn, washed, or altered in any way will be refused, and sent back to customer. 

Please take care when trying on items, as we cannot accept items that have any makeup stains or that smell of perfume/soap. The items must be returned to:

BENOA SWIM 58-354 Kamehameha Hwy Haleiwa, HI 96712-1116

before the exchange can be issued. The ability to fulfill exchange requests will be subject to the availability of items at the time. Once our team receives and approves the return, then we will ship back to the customer.

PLEASE KEEP IN MIND: Again, if the bikini is not up to our teams standard of being in 'brand new' condition. Your request will be refused and sent back!! 

 

SALE ITEMS: Discounted/sale items are all FINAL SALE. Meaning Returns, exchanges, and refunds will not be available. That includes all items bought at Trunk Shows!

SHIPPING TERMS AND CONDITIONS

ORDERS ARE PROCESSED BETWEEN 3-5 BUSINESS DAYS*. WILL CONTACT YOU IF AN ITEM IS OUT OF STOCK OR IF ADDITIONAL INFORMATION IS REQUIRED FOR CREDIT VERIFICATION.

Once your order has been shipped, you will receive an email with your tracking number. Please allow up to 24 hours for your tracking number to show any movement.

Orders will not be refunded for packages that are not accepted by the recipient.

BENOA SWIM is not responsible for lost or stolen packages that are confirmed delivered by tracking. The customer is responsible for any loss or damage of these items. 

SHIPPING RATES AND DELIVERY

DOMESTIC SHIPPING

  • $7 - USPS 3-5 Day Flat Rate Priority Mail Shipping

 

INTERNATIONAL SHIPPING

  • $35*  -  USPS 6-10 Business Days Priority Mail International Shipping

*Note: If any higher international cost is found to be required at the time of mailing, you will be contacted by email for your approval to add extra cost.

By placing an order for international shipping, the customer agrees to pay all taxes and customs duties when the package arrives in said country. Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date. 

 

THANK YOU!

 Please check our size guide, and/or email us at info@benoaswim.com to make sure you are getting the size you need! 

 

We love and appreciate all of you!

 Thank you for supporting us

xx Benoa Swim xx

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